My Experience Of Providing Feedback To OceanVeil

Written by Eoghan O'Connell on 12 Sep 2025

When perusing information about OceanVeil, something that people might notice is their apparent willingness to accept feedback. Phrases such as "With a Particular Emphasis on Serving the Fans" and "Built by fans, for fans" are strewn throughout their marketing. Additionally, I remember during the interview I conducted hearing “I'm really interested in getting as much feedback from the users and making a site that is for them and what they want.” While this is certainly an appealing marketing strategy, it has to actually translate into action and the question becomes whether that is happening or not. Additionally, their attitude to feedback is also of paramount importance and, therefore, I thought I’d share my personal experience with submitting feedback to OceanVeil as well as any other information that I have when others submit their feedback.

Coming out of that interview, I had a certain level of hope. Hentai streaming has been largely relegated to illegal websites ever since Fakku stopped releasing hentai anime. This is a terrible situation as hentai has enormous popularity globally but little of the money being generated is going back to the original creators, something I firmly believe affects animation quality, quantity, diversity of content etc. OceanVeil providing legal access to this content seems to be a way to solve this problem but, and I want to stress this, it’s going to be an uphill battle. People are used to getting this content for free and this is going to be a very hard mindset to change. It can be done though. I once read about CD Projekt and how they had to fight against the high levels of video game piracy that were present in Poland at the time. They ultimately succeeded by offering better quality than the pirated versions as well as a whole range of additional features which convinced people that the price tag was worth it. If CD Projekt could overcome that adversity then it offers hope that other companies can as well.

However, this is where issues arose. Once their website was released, I perused it and saw that it was in a rough state. They had warned us that they’d start out with a limited catalogue but I feel like they didn’t emphasise how limited it would be. Not a single third-party release in their SFW section while only a smattering in their NSFW section. Besides that, I saw some odd choices when it came to how they were presenting their content and all of this was compounded by a higher than usual price of $12.99. I remember thinking to myself “Oh no. There’s a lot of work to be done here before I can recommend it to people.” However, I was still optimistic. It may be in a rough state but their willingness to accept feedback will surely fix these issues rather quickly. I wrote up an article titled “First Impressions Of OceanVeil's Beta Release” in which I detailed my thoughts on OceanVeil, taking care to mention some of the positives while also pointing out issues that needed to be fixed and providing suggestions on how to do so. Given how OceanVeil had received my interview warmly, I was hoping that they would receive this new article similarly, even sending it ahead of release so that they could provide me with any feedback that they wished. Whereas they had responded quickly before, they now took several days and a followup email to contact me again. Their response was non-committal but expressed hope that I would take a look at OceanVeil again in the future once more titles had been added. This was always my intention, perhaps when OceanVeil had come out of beta or when it had progressed to the point where I could recommend it to others.

I gave them some time then, having done what I felt was necessary to have the service improve. However, I noted that they had followed none of my suggestions save for one, a site-feedback channel in their Discord which I’d recommended in my email. I must admit, I was growing more and more concerned. With numerous issues seemingly unaddressed, I felt like I needed to reiterate my points in a more updated manner. Thus, I released a YouTube video titled “Reviewing The Brand New Hentai Streaming Service OceanVeil” in which I broke down my issues with OceanVeil while also highlighting some of the positive actions they had taken. I know that they saw that video because they promoted it on their Twitter so it seems bizarre that even my most minor quibble, something that I’ll detail later and which seems to be objectively in need of fixing, yet remain unaddressed as of the writing of this article.

Considering how all of my advice had seemingly fallen on deaf ears, I pondered how I might proceed. Ultimately, I decided that the issue must be that I was only a single individual. Sure, I might write for a very respectable website and have a lot of suggestions but maybe they didn’t want to give me disproportionate weight and I was fine with that for the most part. Therefore, I launched what was to be my biggest attempt to gather feedback for OceanVeil in a way that felt more representative of a wider audience, an unofficial survey examining people’s current attitudes towards OceanVeil. This included things such as what they look for in a streaming service, what features they think should be added and various other ways for the site to be improved. I’ll admit that I set my original goal too high at 500 respondents and only managed to reach 50 by the time I was due to present the results (the respondents now number 86 at the time of this article). Still, this number was highly valuable as a lot of great insights were included and I endeavoured to present this information to OceanVeil in as helpful a manner as I could. I had originally sought to do this live but, when it seemed they were unable to make the time, I decided to record it and send it to them along with access to the survey itself. I’ll admit that this wasn’t ideal but this was also around the time when payment processors had begun forcing Steam and itch.io to remove various adult games so I was imagining that, since OceanVeil also dealt in adult content, that they were very busy behind the scenes. Submitting this feedback to them, I was hopeful that this would prove helpful to them. However, their response left me feeling cold. Besides the fact that they had no questions for me, I was deeply concerned by their focus on something and using it to justify doing the opposite.

I think it’s also worth mentioning the state of the OceanVeil Discord at the moment where it is often easiest to provide feedback. OceanVeil has, for a long while, been rather decent with interacting with the community there but this changed after an uproar erupted over the video quality on OceanVeil. The gist was that episodes on OceanVeil were being streamed at a bitrate significantly lower than what they were claiming. However, it seems this was a mistake on the part of OceanVeil as the admin seemed genuinely confused and, while attempting to provide evidence that the bitrate was good, was confronted with undeniable evidence that the bitrate was lower than it should be, possibly due to issues with the encoding. Since then, this admin has deleted the messages that they made attempting to provide evidence that the bitrate was good and, as of the writing of this article, has not interacted at all with the Discord community for over a month. This is shocking since they’d been very active before and had actually been mentioned as one of the positive aspects of OceanVeil by several people in my survey. I know a tiny bit about what has happened but it’s not my place to reveal this information, instead pointing out that this is not a good look for them as their Discord is now running wild with little to no activity in their feedback channel and shouting matches erupting in the general chat.

I think the thing that gets under my skin is how easily some of these issues can be solved. I mentioned a minor quibble earlier and I think this best represents my frustration. On their homepage when you first enter, before logging in, they have some text larger than most of the others saying “Why Chose OceanVeil?” As anyone able to speak English fluently will tell you, the correct word should be Choose rather than Chose. I mentioned this problem in an email on the 13th of March, 2025, and made it the centre of a joke in my YouTube coverage but, as of the writing of this article, they have yet to correct this one, tiny mistake. If they can’t even correct a minor spelling mistake by adding another O, then I feel like any other feedback that I give, which will seem highly subjective compared to how objectively right it is to correct this spelling error, will be summarily ignored.

I was speaking to a friend about this issue the other day and she asked me “Why are you even doing all of this for them?” It’s a reasonable question. The answer is that I want to see OceanVeil find success so that much needed revenue is injected into the hentai anime industry, potentially reinvigorating it and allowing for greater output and creativity. That’s part of why I felt so invested in this service but she’s right to question this. I have gone above and beyond what should be reasonably expected of someone not employed by OceanVeil or the WWWave Corporation and I need to put all of this time and effort behind me now as I focus on other projects. I do, of course, hope that OceanVeil ultimately succeeds and will continue to release information provided by their press releases as well as potentially covering the service again when I feel things have changed. However, I will be letting go for the moment, my efforts focused elsewhere.